24shop.pk is an e-commerce initiative of 24shop.pk Team.

Do you have any loyalty program?

Yes!  We have 24shop program for our regular customers.

How can I pay for my order?

You can pay through Cash on Delivery, Visa/Master/UnionPay Credit/Debit Cards, EasyPaisa, KEENU NetConnect and Credit Card on Delivery.

Can you ship orders all over Pakistan?

Yes, currently we ship in over 800 cites in Pakistan.

What are the delivery charges?

How can I track or check status of my order?

Order status can be checked from ‘My Orders’ screen in your account. Status can also be checked through Order Tracking page.

How can I return a product?

Please visit Returns & Refunds page for more information.

Do I have to pay for shipping charges when returning a product?

No, you don’t have to pay for shipping charges when returning a product

Can I return a product after 7 days?

You have to initiate a return process within 7 days of delivery. Unfortunately after 7 days, we won’t be able to accept return request.

Do you verify orders?

Yes, before processing any order our customer service team will call you on your mentioned cell phone number to verify order.